Post Pandemic Welcome
We hope this letter finds you and your family in good health. Our nation has been through a lot over the last few months, and all of us are looking forward to resuming our normal habits and routines. While many things have changed, one thing has remained the same: our commitment to your safety.
Infection control has always been a top priority for our practice and you may have seen this during your visits to out office. Our infection control processes are made so that when you receive care it’s both safe and comfortable. We want to tell you about the infection control procedures we follow in our office to keep patients and staff safe.
Our office follows infection control recommendations made by the American Dental Association (ADA), the U.S. Center for Disease Control and Prevention (CDC) and the Occupational Health and Safety Administration (OSHA). We follow the activities of these agencies so that we are up-to-date on any new guidance that may be issued.
You will notice some changes when it is time for your next appointment. We have made these changes to help protect our patients and staff. For example:
Our office will communicate with you beforehand to ask some screening questions related to COVID 19. You’ll be asked those same questions again in the registration papers. There will be hand sanitizer that we will ask you to use when you enter the office. You will also find some in the reception area and other places in the office to use as needed. We ask that every one comes to their appointment wearing a make and keep it on until you are in the dental chair. We will be taking everyone’s temperature before you will be seen. The temperature in the office will be cooler because of the additional PPE the staff will need to wear as the season gets warmer, therefore please dress accordingly or bring a sweater. You may notice that out waiting room will not offer magazine and the children’s prize box will be inaccessible since these items are difficult to clean and disinfect. You may also notice new UV air sanitizers throughout the office and operatories.
Appointments will be managed to allow for social distancing between patients. That might mean you are offered fewer appointment options. We will do our best to reduce waiting times for you, as well as to reduce the number of patients in the waiting area at any one time. Please only arrive at your scheduled time or shortly before. If you are very early, please wait in your car and call the office to check in. You will be invited in if we can see you early. We also request that you minimize the number of guests that accompany you to your visit. Guests will no longer routinely be allowed into the treatment rooms.
Treatment changes may include rinsing with antiseptic solutions before we begin, the use of dental dam isolation, and additional devices to minimize the exposure to aerosols produced. Otherwise, our standards of care and treatment goals remain the same or higher now.
We look forward to seeing you again and are happy to answer any questions you may have about the steps we take to keep you, and every patient safe in our practice. To make an appointment, please call out office at (508) 422-0009 or email us through the CONTACT US page on this website. There are also limited appointment options available to be booked through this website by clicking on the scattered Book My Appointment Now hyperlinks.
Thank-you for being our patient. We value your trust and loyalty and look forward to welcoming back our patients, neighbors and friends.
Dr. Domenech and Staff at Hopedale Dental Center